/// LEGAL DOCUMENTATION ///
Terms of Service
Last updated: July 21, 2025
Welcome to IronStamp, a certification‑tracking software‑as‑a‑service (the "Service") provided by IronStamp, Inc., a Massachusetts corporation ("IronStamp," "we," "us," or "our"). By accessing or using the Service in any manner, you ("Customer," "you," or "user") agree to be bound by these Terms of Service (the "Terms"). If you do not agree, do not use the Service.
01 Acceptance of Terms
Using the Service constitutes acceptance of and agreement to these Terms, our Privacy Policy, any Order Form, and all additional policies posted on our site (collectively, the "Agreement").
02 Eligibility
You must be at least 18 years old, capable of forming a binding contract, and not barred from using the Service under applicable law.
03 Account Registration & Security
You must create an account and provide accurate information. You are responsible for safeguarding credentials, for all activity under your account, and for maintaining current, accurate certification data. Notify IronStamp immediately of any unauthorized use or security breach.
04 Service Description
⚠️ IMPORTANT NOTICE
IronStamp is an assistive tool—NOT a compliance service provider, legal advisor, or insurer.
The Service assists HVAC companies in tracking employee certifications and sending reminder notifications. We may modify, suspend, or discontinue any feature at any time without liability. We do not guarantee uninterrupted availability.
05 Free Trial
We may offer a 14‑day trial (the "Trial"). Trial access is provided "as‑is," with limited or no support. IronStamp may terminate the Trial at any time.
06 Fees, Payment & Refunds
6.1 Fees
Paid plans, usage limits, and prices are described on our website or an Order Form. Fees are billed in advance via Stripe.
6.2 Refunds
- Verified Blocking Bugs: Pro‑rata credit or refund at our discretion.
- Early Cancellation (First 7 Days): Full refund available.
- Prorated Annual Refunds: Proportional to unused months.
- Abuse Prevention: One refund per account lifetime.
Refund requests must be submitted within 30 days of the event.
6.3 Taxes & Chargebacks
Fees exclude taxes. Chargebacks will incur a $25 administrative fee.
07 User Responsibilities
⚠️ Critical Notice
IronStamp is NOT a certified compliance advisor. You are solely responsible for ensuring your operations and certifications comply with applicable laws and regulations.
- AccuracyYou are solely responsible for entering, reviewing, and maintaining correct certification data.
- ComplianceYou retain full responsibility for compliance with all local, state, and federal regulations.
- VerificationYou must verify reminders and notifications; the Service is a supplemental aid only.
08 Prohibited Activities
09 Data Ownership & License
9.1 Customer Data
"Customer Data" means data you upload or generate. You retain ownership. You grant IronStamp a worldwide, non‑exclusive license to host, process, transmit, and display Customer Data solely to provide the Service.
9.2 Aggregate Data
We may compile anonymized, aggregated statistics for analytics and product improvement.
10 Intellectual Property
IronStamp owns all intellectual‑property rights in the Service, including software, UI, logos, and documentation. Except for the limited right to use the Service, no license is granted.
11 Third‑Party Services
The Service integrates with third‑party providers (e.g., Supabase, Resend, Stripe). IronStamp is not liable for third‑party failures, acts, or omissions. The Service may include open‑source components; use is subject to their licenses.
12 Support
Support channels and SLAs are specified in your plan. IronStamp reserves the right to limit or deny support to abusive, disrespectful, or non‑paying users.
13 Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE"
IRONSTAMP DISCLAIMS ALL WARRANTIES—EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE—including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non‑infringement.
- • We do not guarantee notifications will be sent, received, or acted upon.
- • We do not guarantee the Service will prevent fines, penalties, or inspection failures.
- • We do not warrant that data, dates, or calculations are error‑free.
14 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IRONSTAMP'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IRONSTAMP SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
15 Indemnification
Customer shall defend, indemnify, and hold harmless IronStamp from any claims arising from: (a) misuse of the Service; (b) Customer Data; (c) violation of laws; (d) disputes with third parties.
16 Force Majeure
IronStamp is not liable for failure to perform due to events beyond reasonable control, including natural disasters, war, terrorism, strikes, power outages, or third‑party service interruptions.
17 Termination
IronStamp may suspend or terminate access immediately for breach, illegal activity, or to protect the Service. Customer may cancel at any time. Upon termination, Customer Data may be deleted after thirty (30) days.
18 Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, excluding its conflict‑of‑law rules.
19 Dispute Resolution
Disputes shall be resolved by binding arbitration administered by the AAA in Boston, Massachusetts.
Either party may seek injunctive relief in Massachusetts courts for IP infringement or breach of confidentiality.
Both parties waive the right to a jury trial or to participate in class actions.
If arbitration is unenforceable, disputes shall be litigated in Suffolk County, Massachusetts courts.
20 Changes to Terms
IronStamp may amend these Terms by posting a revised version. Material changes become effective thirty (30) days after posting. Continued use constitutes acceptance.
21 Miscellaneous
This Agreement supersedes all prior agreements.
If any provision is unenforceable, the remainder remains in effect.
Customer may not assign without consent; IronStamp may assign freely.
Headings are for convenience only.
22 Contact
IronStamp, Inc.
By continuing to use IronStamp, you acknowledge that you have read, understood, and agree to these Terms of Service.